Accessit Library Support
At Accessit, we put a great deal of emphasis on support. We prefer the personal approach and have a friendly support team who are available to offer help and answer questions by email, phone, or remote screen sharing sessions.
Our support team is made up of librarians and IT specialists who understand the challenges faced by schools. Don’t forget, as an Accessit customer you also have have full access to our Accessit Customer Help Portal and our Accessit Library eLearning Centre (ALeC) where you can watch video tutorials and read help articles. Find the link in your Management App under ‘Help’.
The form below is connected to our ticketing system. Please send us your message to automatically create a ticket with us. Our support team will email you with a response to your ticket as soon as possible.
1. Create a ticket
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2. Download Teamviewer
New Zealand
Level 5, 44 Victoria Street,
Wellington 6011
Australia
1800 707 561
Level 19, 644 Chapel St
Melbourne, VIC 3141
UK / Europe
+44 (0) 203 6179908
Level 2 – The Porter Building
1 Brunel Way, Slough SL1 1FQ
United States
909 Rose Avenue, Suite 660
North Bethesda, MD 20852