We’ve been supplying and supporting Accessit Library for over 20 years. It’s now being used in over 30 countries.
We’ve been creating and supporting our innovative library software solutions since 1994, when we formed our company. With a strong educationalist heritage, founder and CEO Martin Neyland has always been driven by the desire to create powerful, elegant software that enriches environments for teachers and learners.
Our focus is education
While Accessit’s software is state-of-the-art, and our programmers are leaders in their respective fields, the technology itself has always been a means to an end. Our company’s real focus is education. We think of our library system as more than a catalogue, more than a means of accessing media and information. It’s a living, breathing, evolving resource – a boundless world of knowledge that we’re putting at the fingertips of those who need it most.
Our mission is to foster a life-long love of learning, reading and discovery. It’s about using multiple layers of information to bring subjects to life, enabling exploration, and making the journey of discovery fun. So while our library system is very powerful, and does some really clever things under the hood, we’ve put a lot of effort into making it intuitive and easy to use – for everyone.
Enabling 'learning organizations'
While our focus is education, our technology is the perfect enabler for 'learning organisations' requiring high quality and easy to use knowledge management tools. Accessit Library is used in a wide range of organizations, all using the software to do a range of different things.
Training and support
We put a great deal of emphasis on training and support. We prefer the personal approach and have a friendly support team who are available to offer help and answer questions. We also have over 100 video tutorials if you prefer to self-help. And with support desks around the world, we are able to offer you support whenever you need it.
From the development team through to front-line support we’re completely customer focused. We welcome and encourage on-going communications with our customers because we believe they should have a real input into the workflows, features and future development of Accessit Library.
Having the best software isn’t enough for us. Keeping our customers happy and well supported is just as important, so we promise you the best service too. Looking back at our customers who have purchased Accessit Library over the last 20 years, 98.5% of them are still with us – we’re pretty proud of that.